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Setting Up a Custom Domain with Ionos

This guide will help you connect your custom domain from Ionos to Shortly using an A record. With this setup, you can use your branded domain for short links.

Prerequisites​

  • A domain registered with Ionos.
  • Access to your Ionos account.
  • DNS management enabled for your domain.

Step-by-Step Guide​

1. Log In to Your Ionos Account​

  1. Visit Ionos and log in to your account.
  2. Navigate to the Domains & SSL section from your dashboard.

2. Add an A Record to Point to Shortly​

  1. In the Domains & SSL section, locate your domain and click on the settings icon.
  2. Select DNS Settings.
  3. In the DNS settings, create a new A record with the following details:
    • Host: @ (to point the root domain) or subdomain (for subdomains).
    • IPv4 Address: 63.176.184.65
  4. Save your changes.

Note: If you want both yourdomain.com and www.yourdomain.com to work, create an additional A record for www with the same IP address.

3. Verify Your Domain in Shortly​

  1. Log in to your Shopify Admin account.
  2. Open the Shortly app from your Apps section.
  3. In the Shortly app, navigate to the Custom Domain option in the sidebar.
  4. Enter your custom domain (e.g., yourdomain.com without the protocol such as http:// or https://) and click save.
  5. If the domain is correctly configured, it will display as active in the app.

Troubleshooting​

DNS Propagation​

  • Changes to DNS settings may take up to 24-48 hours to propagate fully.

Redirect Problems​

  • Double-check the A record details and ensure the IP address (63.176.184.65) is correctly set for the desired domain.

Need Help?​

If you encounter any issues, contact our support team at [email protected]. We’re here to assist with domain setup and configuration.

Your custom domain is now configured to point to Shortly via an A record. 🎉